PRIVATE INSURANCE
We are in-network with most major insurance providers. That means if we accept your insurance, your out-of-pocket expense is typically just a copay or co-insurance provided your deductible has been met. Most insurance cards have this amount written on the front. Insurance can be confusing, but don’t worry we are here to help and are dedicated to making this as easy as possible for you.
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When you schedule your appointment at Kendred Wellness Center PLLC, our support staff will be happy to verify your insurance benefits before your first session. Please be aware that the verification of benefits doesn’t guarantee full payment on the part of your insurance provider. In this case, clients are responsible for making up the full cost of sessions.
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Watch the video to the left to learn how to use insurance for your next counseling session.
MENTAL HEALTH PLATFORMS
We are working with mental health platforms to make providing services easier for your needs. Most major insurance providers are covered under these platforms and a few include Medicare coverage. With these platforms your co-payment is provided immediately once you provide your insurance information and they will cover all administrative and financial duties. All claims will be filed directly through these platforms but we will continue to provide services on our network.
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When you schedule your appointment at Kendred Wellness Center PLLC, the platform will verify your insurance benefits before your first session. Please be aware that the verification of benefits doesn’t guarantee full payment on the part of your insurance provider. In this case, clients are responsible for making up the full cost of sessions.​
EAP
At Kendred Wellness Center, PLLC, we accept Employee assistance program (EAP) services are separate and distinct from a patient's behavioral health benefit plan. EAP is pre-purchased by employers for its employees, their dependents, and members of their households (“Participants”). As part of the program, Participants have access to a pre-determined number of counseling visits per issue, per individual, per plan year, at no cost to the Participant. The number of sessions varies depending on the program model purchased by the employer. The goal of the program is, in part, to help Participants address personal issues and bring balance to their lives.
PAYMENT
We accept cash and major credit cards.
Payment is due at the time the appointment is booked. A full refund will be available for cancelations up to 48 hours before the scheduled appointment.
CANCELLATION POLICY
If for any reason you or your child will be unable to make the scheduled appointment time, a 24 hour notice must be given in order to avoid being charged for the full session. (Please note we CANNOT bill insurance for a missed appointment, so responsibility of the full payment is on the client.) We understand that sudden illnesses or emergencies arise, please call us as soon as you know your child will be unable to make their session due to illness. Missing a session without any prior notification (no show) for any reason will be billed to the client in full.